Shipping Policy
Fast, reliable, and secure delivery to your doorstep across India
At Salz & Halz Enterprises, we are committed to delivering our products to your doorstep in a timely and efficient manner. Please familiarize yourself with our shipping policy outlined below.
Shipping Areas
- We currently offer shipping throughout all major locations in India.
- If your location is not within our shipping areas, we apologize for the inconvenience and are unable to fulfill your order at this time.
Order Processing Time
Once your order is placed and payment is confirmed, we will process and prepare it for shipment.
- Our typical order processing time is 2 business days, excluding weekends and holidays.
- Please note that during peak seasons or promotional periods, processing times may be slightly longer due to high order volumes.
- Customers who are ordering on weekends (Saturday / Sunday) - orders will be dispatched from the next working day.
Shipment Methods
- We work with reputable shipping carriers to ensure the safe and timely delivery of our products.
- The specific carrier and shipping method used for your order may vary based on factors such as destination, package weight, and shipping preferences.
Estimated Delivery Time
The estimated delivery time will depend on the destination and the chosen shipping method.
Standard Shipping: Generally takes between 2-7 business days to arrive after the order has been processed.
Please note that these are estimated delivery times, and actual delivery may be affected by unforeseen circumstances or delays caused by the shipping carrier.
Tracking and Order Status
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can use the provided tracking number to monitor the progress of your shipment on the carrier's website or through our order tracking system.
- If you have any concerns about the status of your order, please feel free to reach out to our customer support team for assistance.
Packaging and Quality Assurance
- We take utmost care in packaging our products to ensure they arrive in pristine condition.
- Special packaging methods are employed to maintain freshness and prevent any damage during transit.
- In the rare event that your package arrives damaged or with quality issues, please refer to our refund policy or contact our customer support team for further assistance.
International Shipping
The shipping charges quoted at the time of billing are estimated and may be subject to changes based on the final weight, dimensions, and destination of your order.
Important: Any customs duty charges imposed by the government during delivery must be paid by the customer. If the customer refuses to pay the customs duty, Salz & Halz Enterprises will not be responsible for issuing a refund.
Note: Once the order has been dispatched, cancellations will not be possible.
Your Order Journey
Order Placed
Payment confirmed and order received
Processing
2 business days processing time
Shipped
Tracking number sent to your email
Delivered
2-7 days delivery time
Customer Service
If you have any additional questions or require further clarification regarding our shipping policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide an enjoyable shopping experience.